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This product is eligible for a replacement if the return request is raised within 7 days of delivery, and ONLY in the unfortunate event that it is found to be defective. This policy is not applicable to customers who are not happy with the product.
Once the manufacturing defect has been confirmed by our inspection team, we will provide a replacement of the originally ordered product. In case of replacements not being available, you can choose another variant, full store credit or a full refund will be provided.
The materials used by Astell & Kern are not just a normal copper cable but rather a combination of Zxoin and Technora fiber which give the cable astounding tensile strength and delivers a dynamic range of music.
These materials are 8 times higher than steel of the same weight and mainly used in parachutes.