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This product is eligible for a replacement if the return request is raised within 7 days of delivery, and ONLY in the unfortunate event that it is found to be defective. This policy is not applicable to customers who are not happy with the product.
Once the manufacturing defect has been confirmed by our inspection team, we will provide a replacement of the originally ordered product. In case of replacements not being available, you can choose another variant, full store credit or a full refund will be provided.
Well, I am one of those very blessed people whose ears are made in such an unique way that no ear tips from no manufacturer fits into my ears. Thankfully, there's always been Comply to the rescue. I have bought them for my Jaybird X2 and now for my Power Beats Pro. And now the earphone rests snuggly inside my ear canal, thus saving me from a costly plastic surgery just so I can use my well earned, much awaited earphones. So I will gladly give it a five star rating. The fit, the comfort and the sound quality is perfect. Anyone else blessed with a similar situation like mine can now avoid spending money on cosmetic surgery and invest in Comply instead.