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This product is eligible for a replacement if the return request is raised within 7 days of delivery, and ONLY in the unfortunate event that it is found to be defective. This policy is not applicable to customers who are not happy with the product.
Once the manufacturing defect has been confirmed by our inspection team, we will provide a replacement of the originally ordered product. In case of replacements not being available, you can choose another variant, full store credit or a full refund will be provided.
Unboxed units are as good as new products with the product's packaging being unavailable. These products give you the same satisfaction of new products - but at down-to-earth prices. Usually, the product's packaging may have gotten damaged in transit. Customers use a product once or twice and then return it with opened up packaging.
Save Upto 15%
Since you won't get the original packaging, we give you a good discount compared to a new headphone.
A thorough inspection means you receive a 100% working headphone with no sound output issues.
All unboxed headphones carry the same warranty period as a brand new headphone would.
Unbiased Customer Service
We have the same Headphone Zone customer support experience for Unboxed Products or new products.
Unchanged Replacement Policy
Received a defective Unboxed unit? Return it under our Replacement Policy.
ALL Original Accessories
The unboxed headphones itself comes with all original accessories.
P.S. The iBasso DC02 is not compatible with Samsung Galaxy S10/Note10 series.
|THD+N||< 0.001%( 32ohm load, 0.9Vrms)|
|OUTPUT VOLTAGE||900mV (32 Ohm load)|
|FREQUENCY RESPONSE||20Hz~40kHz +/-0.5dB|
|PCM||Up to 32bit/384kHz|
|DSD||Native DSD up to 256x|
|WHAT YOU WILL GET||1. iBasso DC02 3.5mm Balanced DAC Cable Adapter|
|2. User manual|
|3. USB C to USB A adapter|
|4. Warranty Card|
|WHAT YOU WILL NOT GET||Original packaging of iBasso DC02|
Don’t sweat it, This iBasso product is covered by a 1 Year manufacturer's warranty.
The DC02 can be plug-and-play on Android Smartphones and tablets with Android5.1 and above, without installing drivers or third-party APPs(due to the Android device’s system or hardware limitation, there may be a low compatibility issue with some smartphones or tables). On some Android devices, it may be necessary to manually turn on the OTG function in the system settings.
The DC02 uses a standard UAC 2.0 sound card chipset for plug-and-play on Mac and Win10 computers. For WinXP, Win7 and Win8 system, please download the driver.
There is no built-in battery so the DC02 receives its power through the USB interface from the master device. The actual power consumption is related to the operation and the device system. Because DC02 has an audiophile DAC chip it is normal for the DC02 to get warm during use.
*So far, we found that the DC02 has compatibility issues with the Samsung S9 and S10 smartphones. It works flawlessly with other Android smartphones.
*The DC02 can be used with the UAC volume control APP. With our APP, you can use our 64-step hardware volume control.