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Home Audition

STAX - SRS-5100 (Home Audition)

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7 Days Replacement Info

7 Days Replacement

Yay! This item is eligible for replacement.

This product is eligible for a replacement if the return request is raised within 7 days of delivery, and ONLY in the unfortunate event that it is found to be defective. This policy is not applicable to customers who are not happy with the product.

Once the manufacturing defect has been confirmed by our inspection team, we will provide a replacement of the originally ordered product. In case of replacements not being available, you can choose another variant, full store credit or a full refund will be provided.

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How does The Home Audition Security Deposit Program work?


  1. Choose the product and pay the Security Deposit Online. Once received, we will ship out your Home Audition Unit to you. Home Audition units are in limited quantities so there is a chance that we may need get in touch with you to reschedule the Home Audition Period based on both demo availability and your convenience.

  2. Home Audition Period is for 3 days. After 3 days, there will be a Rs. 1,000 overtime charge per day deducted from your security deposit. After 30 days, no returns will be accepted.

  3. We will arrange for a pickup at the end of your Home Audition period. You would need to pack the product with all its accessories in its original condition and hand it over.

  4. Once the product has returned to us and we've checked it, we will offer you the chance to buy a new unit or offer you a complete refund after deducting any penalty charges. You can also choose to use your security deposit to Home Audition another product subsequently.

 


Read the FAQs

Here are some of the most common questions that we get about The Home Audition Program. Please read through each of them carefully for a smooth, and hassle-free experience.

Pre Purchases

At the time of purchase

Shipping the Home Audition Unit

Home Audition Period

Return Process

Damages & Missing Items