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Shipping & Delivery
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This product is eligible for a replacement if the return request is raised within 7 days of delivery, and ONLY in the unfortunate event that it is found to be defective. This policy is not applicable to customers who are not happy with the product.
Once the manufacturing defect has been confirmed by our inspection team, we will provide a replacement of the originally ordered product. In case of replacements not being available, you can choose another variant, full store credit or a full refund will be provided.
Refurbished products are reinstated and restored products that are completely functional with obvious signs of previous use. All refurbished products have to undergo a mandatory 5-step quality assurance process. Since most refurbished products are used, there is a limited warranty period of 6 months. If you receive a defective product, you will be eligible to return it under our Replacement policy.
Assembly & Inspection
Post product assembly two divisions are made - used and defective/damaged. Defective products are inspected for possible repairs. Finally a good pile is created that moves to Sound Check.
A Headphone Zone Inspector will check the sound. Products that pass the sound check are taken for Physical Cleaning.
The ear tips are replaced, the earpieces are disinfected and the cables are cleaned with rubbing alcohol.
The product is neatly packed. The available supplementary accessories are also packed within the box. Refurbished units may or may not have all the accessories.
Sign off for Stocking
Finally, the Inspector will personally sign off on the stocks. The product is finally added to sellable refurbished stock.
SAVE UP TO 50%
Available at a considerable discount, refurbished products offer an impressive price to performance ratio.
They are professionally inspected for any defectives. If the defect can be fixed, it is repaired by our in-house experts by replacing a part or reinstalling any drivers.
Each refurbished product comes with a 6-month manufacturer warranty, so rest assured knowing that this refurbished product is covered under warranty.
SIGNS OF PREVIOUS USE
All refurbished units have some signs of wear as they're reinstated and restored from a used, damaged or defective condition.
Unbiased Customer Service & Support
One will have same Headphone Zone customer support experience for refurbished products like on new products.
Unchanged Replacement Policy
Received a defective refurbished unit? Return it under our Replacement policy. If you do not like your gear, we will not be able to accept the return.
The primary difference between a refurbished product and an unboxed product as sold by Headphone Zone is that a refurbished product is likely to have been used. An unboxed product is essentially a brand new product but sold without its outer packaging.
Additionally, an unboxed product would contain all the accessories as bundled by the manufacturer in the original packaging. A refurbished product is likely to have one or more missing component.
Finally, there is a price difference between an unboxed product and refurbished product. The discounts offered on a refurbished product tend to be higher than that offered on the unboxed product.
Refurbished products are reinstated and restored products with signs of previous use. These products also include a 6-month manufacturer's warranty.
Warranty can be availed by maintaining a copy of your invoice and getting in touch with us. Thereafter we will help you with the authorized service center for respective brands.
Typically, Refurbished Products carry a discount versus the new items. Hence, these products offer value for money. This discount might depend on various factors including brand and/or seller pricing policy and brand warranty conditions.
Yes, at Headphone Zone we only sell products that are genuine and backed by the original manufacturer's warranty
Not necessarily all accessories would be intact.
Refurbished products come to us from various sources - product returns with minor reparable defects, products that have been used very sparingly by technology reviewers or products that have been opened to showcase as a demo at a single event like Headphone Connect or exhibitions and other expos that we participate in.
If the product is not working, you can return the product. Our return policy covers all products including refurbished products.
Every refurbished product sold at Headphone Zone is professionally cleaned and repackaged with care by an Inspection Specialist.
Not only do you save some money, but the product is professionally inspected, come with a 6-month manufacturer's warranty as well as all accessories.
You can return it under our replacement policy if you received a defective unit. If you do not like your gear, we will not be able to accept the return.
Yes, All Refurbished Products will come without a seal.
Refurbished products may have been used and some non-essential accessories may be missing. With unboxed products, the product has never been used and contains all the accessories.
The main difference is that refurbished products have been tested and verified to function properly, and are thus free of defects, while Headphone Zone doesn't personally inspect "pre-owned" products.
Delivery for Refurbished Products will be the same as delivery for other products; subject to delivery location or pin code.
|SENSITIVITY||99 dB @ 1 kHz|
|FREQUENCY RESPONSE||10Hz - 22,000Hz|
|WIRELESS CONNECTIVITY||Bluetooth v4.1|
|BATTERY LIFE||10+ Hours|
|CHARGING TIME||1.5 Hours|
|WIRELESS RANGE||Upto 10m (33 Feet)|
|CHARGING TYPE||USB-A to USB Micro-B|
|NECKBAND||Around the neck|
1. V-Moda - Forza Metallo Wireless Earphones (Refurbished Unit)
Don’t sweat it, This refurbished unit is covered by a 6-month manufacturer's warranty.