We're not your typical company. We're a community of curious, driven people helping music lovers across India discover their perfect sound. Most of our team started here straight out of college, and we're proud of it.
Here's what makes us different: we fit roles into people, not people into roles. Forget rigid job descriptions and corporate hierarchies. Your role evolves as you do. Got ideas? You can actually implement them. See problems? You can fix them.
We're ladies and gentlemen, serving ladies and gentlemen — which means we treat everyone (customers and teammates) with genuine respect and care. If you're curious, authentic, and excited about figuring things out as you go, you'll love it here.
All roles are in Mumbai. Ready to start your career somewhere that actually matters?
We're not your typical company. We're a community of curious, driven people helping music lovers across India discover their perfect sound. Most of our team started here straight out of college, and we're proud of it.
Here's what makes us different: we fit roles into people, not people into roles. Forget rigid job descriptions and corporate hierarchies. Your role evolves as you do. Got ideas? You can actually implement them. See problems? You can fix them.
We're ladies and gentlemen, serving ladies and gentlemen — which means we treat everyone (customers and teammates) with genuine respect and care. If you're curious, authentic, and excited about figuring things out as you go, you'll love it here.
All roles are in Mumbai. Ready to start your career somewhere that actually matters?
We Don't Run Like a Company. We Run Like a Community.
We're not just colleagues — we're a community of people who care deeply about helping others rediscover music. We're proud to be a 100% independent, Indian-owned business, bringing the world's finest headphones and audio gear to music lovers across India.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we'd want for ourselves — guided by a simple ethos: we're ladies and gentlemen, serving ladies and gentlemen. And while we're not a music company, music is at the core of everything we do.
We're a Team of Freshers (& Proud of It)
Most of our team started their careers with us straight out of college. Why? Because we've learned that energy and curiosity beat experience every time.
We're not looking for people who've "done it before." We want people who are excited to figure it out for the first time. Fresh perspectives, innovative thinking, and the willingness to challenge how things are normally done — that's what drives us forward.
We don't care much about your degree or your college grades. What we care about is whether you're the kind of person who gets excited about learning new things and solving problems that don't have obvious answers.
We Fit Roles Into People, Not People Into Roles
Your role isn't a rigid box you have to squeeze into. It's more like a canvas that adapts to bring out your best skills and interests. Want to explore beyond your job description? Go for it. Have an idea that doesn't fit your "role"? We want to hear it.
Your role will evolve as you do, and that's exactly how we like it. Once you're here, our job is simple: enable you to do your best work and remove anything that gets in your way.
Welcome to Flatverse
Forget corporate hierarchies. At Headphone Zone, pretty much everyone reports to our founder, Raghav. We keep as few "levels" as possible because layers slow things down and dilute ideas.
This means you can walk up to anyone, message them on Slack, or grab them for a quick chat. Got an idea? You don't need to run it through three managers. See a problem? You can actually do something about it. Your ideas matter from day one, and you can see the direct impact of your work.
🏆 Meaningful Work 🎯 Growth Opportunities 🪡 Learn Every Day 🪁 Self-driven 🤝 Real Teamwork 💪🏻 Equal Opportunity 🌟 Customer Obsessed 🎧 Music at Our Core 🤝🏻 Fair Pay 🐣 Open to Freshers
This is Headphone Zone
What We're Looking For
We want T-shaped people — folks who are curious about everything but have at least one area where they really shine. Think "jack of many trades, master of at least one."
Here's what gets us excited:
- Natural curiosity — you ask "why" and "what if" a lot
- Ownership mindset — you care about outcomes, not just checking boxes
- Learning addiction — you see challenges as puzzles to solve
- Team spirit — you genuinely want to help others succeed
- Authenticity — you're comfortable being yourself
We're not looking for corporate robots or people who just want a "safe" job. We want people who get excited about our mission and naturally fit into a culture where everyone's trying to do great work.
We Believe in Equal Opportunity
We're an equal opportunity workplace. Our commitment is to equal employment opportunity regardless of religion, sex, caste, race, national origin, sexual orientation, age, marital status, disability, or gender identity.
If you have a disability or special need that requires accommodation, please let us know when you apply.
What Working Here is Actually Like
Your work matters: Everything you do connects to helping people discover amazing music. You can see the direct impact of your work.
You'll learn constantly: We don't have all the answers, so you'll often be figuring things out alongside experienced teammates. This means faster learning and real ownership of results.
Your ideas count: In our flat structure, good ideas can become reality quickly. You won't spend months getting approvals or fighting bureaucracy.
We've got your back: While we expect you to take ownership, you're never left to struggle alone. The team is genuinely invested in helping each other grow and succeed.
Growth opportunities: As we grow, new opportunities naturally emerge. Many of our team members have taken on bigger roles and responsibilities over the years.
Real relationships: We work hard and have fun doing it. You'll build genuine friendships with people who care about the same things you do.
How to Apply (Please Read This!)
Only apply if you've actually read this page and checked out our job descriptions. We can tell when you haven't.
We expect thoughtful applications. Write about yourself in detail. Short, generic applications get ignored. We've taken the time to tell you about ourselves — we'd love the same effort back.
And please, write in your own voice. We can spot AI-generated applications from a mile away. No one knows you better than you do.
Tell us:
- What specifically draws you to Headphone Zone
- How you approach learning and problem-solving
- Examples of times you've figured something out on your own
- What you're hoping to achieve in your first year here
Important: All roles are based in Mumbai at our HQ in Andheri West. We believe in working together in person — it's how we build relationships and do our best collaborative work.
Our Current Openings
Check out our current job openings below. Each description will give you the full picture of what you'll be doing and how you can grow.
Remember, we fit roles into people, not the other way around. If you're exceptional but don't see a perfect match, apply anyway. We have a history of creating opportunities for the right talent.
Customer Experience - (Warranty & Service)
About Headphone Zone
We don’t run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.
About the Role
As part of the Customer Experience - Warranty & Service team, you’ll play a critical role in ensuring that after-sales experiences are as exceptional as the products we sell.
You’ll manage warranty claims, service requests, and repair processes — helping customers navigate issues with clarity and care. You’ll be the bridge between our customers, our brand partners, and service centres.
Why This Role Matters
Our commitment to customers doesn’t end when they place an order — it continues long after.You’ll be the reason customers trust us to stand behind the products we curate. You’ll turn potentially frustrating warranty moments into positive experiences — reinforcing why customers choose Headphone Zone.
What You’ll Do
- Manage the end-to-end process for warranty claims and service requests
- Communicate clearly with customers about warranty coverage, timelines, and expectations
- Liaise with brand partners, service centres, and logistics partners to coordinate repairs/replacements
- Maintain accurate records of all warranty cases
- Proactively follow up with customers to ensure satisfaction
- Handle escalations with ownership and empathy
- Help customers identify and diagnose product issues
- Collaborate with the Customer Happiness and Operations teams to ensure seamless experiences
- Identify trends in warranty/service issues — and suggest improvements
- Use tools like Freshdesk, Google Workspace, Notion, Slack
What We’re Looking For
- 1–2 years of experience in after-sales service, warranty management, or customer support is a plus
- Strong communication skills — clear, professional, and empathetic
- Excellent organisational skills and attention to detail
- A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect
- Ability to manage multiple cases and priorities
- Patience and resilience — ability to handle challenging situations gracefully
- Based in Mumbai — this is a full-time, in-office role at our HQ in Andheri West
- We encourage freshers to apply
Cultural Fit
Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.
You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.
Why Join Us?
At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.
If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.
How to Apply
If this sounds like your kind of role, hit 'Apply' — we’d love to hear from you.
Customer Happiness Officer (Customer Service & After-Sales Specialist)
About Headphone Zone
We don’t run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.
About the Role
As a Customer Happiness Officer, you are the voice of Headphone Zone to our customers. You’ll be there to guide them, support them, and solve problems — always with patience, grace, and a genuine desire to help.
Whether it’s answering product questions, resolving after-sales issues, or handling warranty requests, you’ll take pride in turning every interaction into a positive experience. You’ll work closely with the Operations and Headphone Gurus teams — ensuring that customers feel cared for long after their purchase.
Why This Role Matters
Every day, you’ll turn moments of potential frustration into moments of delight. You’ll be the reason a customer chooses to come back to Headphone Zone — not just for the products, but for the people behind them.
We’re not just shipping headphones. We’re building trust, loyalty, and a community that celebrates music. And that starts with how we take care of our customers.
What You’ll Do
- Be the first point of contact for customer support queries — pre-sale and post-sale
- Handle inquiries via email, phone, and chat
- Manage after-sales processes — warranty requests, returns, replacements
- Work closely with the Operations team to ensure timely and accurate order fulfillment
- Maintain clear, empathetic, and professional communication at all times
- Keep detailed records of customer interactions using our support tools (Freshdesk, Slack, Google Workspace)
- Continuously look for ways to improve our customer service experience
- Occasionally assist in hosting customers at our Experience Studio in Mumbai
What We’re Looking For
- 1–2 years of experience in customer service is a plus
- Excellent communication skills — clear, warm, patient, and professional
- Strong problem-solving ability and attention to detail
- A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect
- Ability to handle difficult situations calmly and effectively
- Comfortable with tools like Freshdesk, Google Workspace, Slack, Notion
- Based in Mumbai , this is a full-time, in-office role at our HQ in Andheri West
- We are open to hiring freshers
Cultural Fit
Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.
You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.
Why Join Us?
At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.
If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.
How to Apply
If this sounds like your kind of role, hit 'Apply' — we’d love to hear from you.
Customer Operations Executive
About Headphone Zone
We don’t run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.
About the Role
As a Customer Operations Executive at Headphone Zone, you’ll work behind the scenes to ensure that every post-purchase experience is seamless and delightful.
You’ll support our Customer Happiness Officers by managing delivery issues, coordinating returns and warranties, and keeping our logistics and service processes running smoothly — so that every customer interaction reflects the care and quality we stand for.
Why This Role Matters
We want every customer to not just love the products they buy — but love the experience of buying from us.
Your work will help us deliver on that promise, by making sure post-sale operations are handled with care, efficiency, and attention to detail. From first delivery to after-sale support, you’ll help us honour the trust our customers place in us.
What You’ll Do
- Work closely with Customer Happiness Officers to track and resolve delivery issues — escalations, RTOs, and re-attempts
- Coordinate pickups for warranty and return cases — prepare shipping documents and maintain accurate records
- Update and share the Pending On Inspection (POI) list daily with the warehouse team to ensure timely processing
- Track and manage all returns and units for inspection received at our Mumbai location
- Liaise with Warehouse and Logistics partners to ensure smooth flow of post-sale operations
- Help maintain a seamless, transparent process for returns, warranties, and after-sale support — so customers enjoy a hassle-free experience
What We’re Looking For
- 1–2 years of experience in customer service, operations, or logistics coordination
- Experience in customer interaction — ability to build relationships, understand needs, and provide clear direction
- Strong attention to detail, excellent organisational skills, and the ability to manage multiple tasks at once
- Basic knowledge of MS Word, MS Excel, and experience with CRM systems (a bonus)
- A mindset aligned with our values: doing things the right way; learning and improving; taking ownership and responsibility; serving with grace and respect
- Based in Mumbai — this is a full-time, in-office role at our HQ in Andheri West
- We are open to hiring freshers
Cultural Fit
Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.
You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.
Why Join Us?
At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.
If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.
How to Apply
If this sounds like your kind of role, hit 'Apply ' we’d love to hear from you.
Product Specialist - Audio & Headphones
About Headphone Zone
We don’t run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.
About the Role
As a Headphone Guru, you are the heart of the Headphone Zone experience. You help people start their audiophile journey — by guiding them to the gear that lets them hear it as the artist intended. You’re not here to “sell” — you’re here to educate, advise, and serve with honesty, curiosity, and craftsmanship.
This is a highly interactive role. You’ll speak to customers across India — online, over the phone, in person at our Experience Studio in Mumbai, and at Headphone Connect, India’s largest audiophile community event. Gurus play a key role at these events, connecting directly with the community we’re privileged to serve.
Why This Role Matters
Every day, you’ll be part of those magical moments when someone hears their favorite song through great headphones for the first time. You’ll see their eyes light up as they discover details in music they never knew existed. You’ll be the reason someone falls in love with their music all over again.
We’re not just selling headphones. We’re helping people rediscover music. And trust us — there’s no better feeling than being part of that journey.
What You’ll Do
- Be a trusted advisor to customers — guiding them to the right audio gear for their needs
- Help customers understand sound signatures, technical specs, and brand differences — with clarity and patience
- Communicate with customers via email, phone, chat, and in person
- Host visitors at our Experience Studio in Mumbai, offering expert-led audio tours
- Represent Headphone Zone at Headphone Connect — occasionally travelling across India to support our community events
- Stay updated on new products, technologies, and audiophile trends
- Collaborate with Operations and Customer Happiness teams to ensure an exceptional customer journey
- Contribute ideas to continuously improve how we educate and engage our community
What We’re Looking For
- 1–2 years of experience in customer service, retail, or product advisory is a plus
- A deep appreciation for music and sound — you don’t need to be an “audiophile,” but you should care about the listening experience
- Excellent communication skills — clear, warm, honest, and customer-first
- A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect
- Eagerness to learn about audio gear and share that knowledge
- Ability to thrive in a fast, unstructured environment — with initiative and ownership
- Comfortable using tools like Google Workspace, Slack, Notion, Shopify
- Based in Mumbai — this is a full-time, in-office role at our HQ in Andheri West
- We are open to hiring freshers
Cultural Fit
Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.
You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.
Why Join Us?
At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.
If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.
How to Apply
If this sounds like your kind of role, hit 'Apply' — we’d love to hear from you.
Brand Designer (Visual Design & Creative Storytelling)
About Headphone Zone
We don’t run Headphone Zone like a company. We run it like a community, of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.
About the Role
As a Brand Designer at Headphone Zone, you’ll bring our brand and products to life visually — across our website, campaigns, packaging, social media, and more.
You’ll craft clean, compelling visual stories that reflect our values and aesthetic — helping our customers connect emotionally with what we offer. Your work won’t just look good — it will help people rediscover music in new ways.
Why This Role Matters
Design isn’t decoration here — it’s how we express who we are. You’ll be helping us create a visual world that reflects the craftsmanship, care, and love for music at the heart of Headphone Zone.
Your work will shape how customers experience our brand — and how they feel when they interact with us.
What You’ll Do
- Create visual designs for the Headphone Zone website, product pages, marketing campaigns, and packaging
- Design assets for email marketing, performance marketing, and social media
- Work on visuals for offline experiences — including Headphone Connect and Experience Studio signage
- Collaborate with Content, Social, and Marketing teams to maintain a consistent brand aesthetic
- Maintain and evolve our visual identity system — colours, typography, imagery
- Ensure all design work reflects Headphone Zone’s core values and attention to detail
- Use tools like Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Workspace, Slack, Notion
What We’re Looking For
- 1–2 years of experience in graphic design, brand design, or visual storytelling
- A strong portfolio that shows clean, thoughtful, modern design work
- A passion for design craft — attention to detail, typography, and visual hierarchy
- A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect
- Interest in music and the audio space — so that your work reflects genuine understanding of our world
- Comfortable collaborating in a fast, iterative environment
- Based in Mumbai — this is a full-time, in-office role at our HQ in Andheri West
- We are open to hiring freshers
Cultural Fit
Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.
You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.
Why Join Us?
At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.
If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.
How to Apply
If this sounds like your kind of role, hit 'Apply' — we’d love to hear from you.
Video Editor (Marketing & Social Content)
About Headphone Zone
We don’t run Headphone Zone like a company. We run it like a community, of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.
About the Role
As a Video Editor (Marketing & Social Content) at Headphone Zone, you’ll be part of our Content Team — transforming raw footage into polished, high-quality videos that inform, inspire, and entertain.
You’ll edit content for YouTube, Instagram Reels, YouTube Shorts, and social stories, and work with the Marketing team to create video ads and visual assets that reflect our brand.
Why This Role Matters
We want to be the best in the world at helping people rediscover music — and great video content helps us do that.
Your edits will help us educate, engage, and delight our community across multiple platforms — turning ideas into visually compelling stories.
What You’ll Do
- Shoot high-quality photos for our website, social media, and marketing campaigns
- Shoot, edit, and deliver videos for YouTube, Instagram, and other platforms
- Craft visual content that is both beautiful and aligned with brand guidelines
- Collaborate with the Content and Marketing teams to bring ideas to life
- Stay updated on visual trends and apply them thoughtfully to our content
What We’re Looking For
- Creative flair and a strong eye for detail
- Passion for creating high-quality, engaging videos
- Familiarity with UX design is a bonus
- Strong skills in Adobe Creative Suite, Final Cut Pro and After Effects
- A mindset aligned with our values: doing things the right way; learning and improving; taking ownership and responsibility; serving with grace and respect
- Based in Mumbai — this is a full-time, in-office role at our HQ in Andheri West
- We are open to hiring freshers
Cultural Fit
Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.
You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.
Why Join Us?
At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.
If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.
How to Apply
If this sounds like your kind of role, hit 'Apply' — we’d love to hear from you.
Executive Assistant to the CEO
About Headphone Zone
We don’t run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.
We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.
About the Role
As Executive Assistant to the CEO, you’ll work closely with the CEO to help manage day-to-day priorities, projects, and communications.
You’ll handle scheduling, information flow, follow-ups, and special projects — acting as a trusted partner and ensuring that the CEO’s time is focused on what matters most. You’ll also help coordinate across teams — making sure ideas turn into action.
Why This Role Matters
At Headphone Zone, we move fast and operate lean — and focus is everything.
You’ll play a key role in keeping the CEO — and by extension, the entire company — organised, focused, and moving forward. You’ll help turn ideas into execution, and ensure nothing important falls through the cracks.
What You’ll Do
As the Executive Assistant to the CEO at Headphone Zone, you’ll be the CEO’s trusted partner — keeping him organised, informed, and focused on high-impact priorities. You’ll play a pivotal role in helping the business move faster and smarter, while embodying our culture of service, excellence, and passion for music.
Here’s what your day-to-day will look like:
- Communication Management: Own and manage the CEO’s communication channels — emails, calls, messages — ensuring timely responses, clear priorities, and seamless information flow.
- Calendar & Scheduling: Take full ownership of the CEO’s calendar — scheduling meetings, appointments, travel, and events — to ensure optimal time management and alignment with business priorities.
- Follow-Up & Execution: Drive effective follow-up on action items, decisions, and key projects. You’ll ensure that tasks move forward and that nothing slips through the cracks.
- Delegation & Team Coordination: Assist the CEO in delegating tasks and coordinating with team members across departments. You’ll help keep the right people aligned and projects on track.
- Research & Insights: Conduct in-depth research on industry trends, competitors, and market insights to support the CEO’s strategic decision-making.
What We’re Looking For
- Few years of experience in executive assistance, operations, or project coordination
- Strong organisational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion
- A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect
- Ability to anticipate needs and act proactively
- Comfortable working in a fast-paced, dynamic environment
- Based in Mumbai — this is a full-time, in-office role at our HQ in Andheri West
Cultural Fit
Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.
You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.
Why Join Us?
At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.
If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.
How to Apply
If this sounds like your kind of role, hit 'Apply' — we’d love to hear from you.
Thanks to my mentors I learnt a lot of new things and got to explore fields that I didn't know existed. The highlight of working here is that you learn to appreciate music like never before.
MAHIMA, MARKETING
The experience was definitely worthwhile. It was a great opportunity & a chance to gain practical knowledge. The office environment is very warm & welcoming.
SHIVANI, MARKETING
There has not been a single day when I have not felt the excitement as my role here involves talking to customers and obsessing over headphones throughout the day.
VARUN DAMA, HEADPHONE GURU
It’s been 3 yrs, it’s definitely the most learning experience I have had. I still remember my interview and I had no idea back then that I’d come so far and work with these wonderful people.
SAMIKSHA, ESCALATION
Well there's never been a dull day at headphone zone. In the last one year that I've been associated here it's been nothing but a fulfilling journey. You can count on us like 1,2,3 because together we are a family.
STEFFI, CUSTOMER HAPPINESS OFFICER
2012
The First Headphone Zone Store Opens in Bangalore
It all started with a question, “Why did our music-loving population not have access to good headphones?” Our founder Raghav set out on a mission: To redefine the way Indians listen to music. A genuine passion for music and a great customer experience was all that was needed to bring Headphone Zone to life. This was the start of something special, as we opened our first retail store in Bengaluru.
2014
We Go Online with the Headphone Zone Webstore
I very quickly realised that to bring Headphone Zone to music listeners across India, we would have to open stores in every town, every neighbourhood, almost like Café Coffee Day outlets. That would be really expensive and super unsustainable.
2016
Headphone Connect is Born + Girl Power!
2016 was the year we created Headphone Connect - a unique community meetup event for headphone enthusiasts and audiophiles and held the first event in Mumbai. We would book out the coolest craft breweries across India and travel with bags full of expensive headphones, DACs and players. We'd invite everyone we knew to spend a day with us over good food, great craft beers, some incredible music, and ofcourse the finest collection of Headphones put together anywhere.
2018
We create Headphone Zone. Again.
We found that to take Headphone Zone to the next level, our existing brand was lacking, and was really created for a store in a mall. Redeveloping the Headphone Zone brand was the need of the hour. It meant letting go of everything we had created so far to make way for something new. Until now, we would attempt to do everything in-house, but this we decided to leave to the experts. We had to ask ourselves a lot of tough questions that helped us shape and define our brand's ethos, personality and communication style.
2019
Our Customer Happiness Officers & Headphone Gurus take Center Stage
For the first time, we had a large dedicated team of Headphone Gurus and Customer Happiness Officers who interacted with hundreds of customers everyday. It got pretty chaotic with 10 or more people being on calls simultaneously. We got very lucky finding another space in the same building and moved the teams there. This meant that there were problems when Maggi was made only in one office! But we still made it a point to come together everyday.
2020
A Year Where we Didn't let the Pandemic Get the Best of us
The year started out really positive for the team. We'd had 3 Townhalls with ambitious projections and plans for the year. Then March happened. COVID-19 lockdowns affected everyone and we were no different. We really thought we were in serious trouble.
2021
A Year of Ups and Downs
The year began on a high with a lot of us resuming Work from Office, and then the 2nd wave of COVID-19 hit, and one after another many from the team contracted the virus. To add to the gloom, one of the offices on our floor broke into quite a disastrous fire. But things started looking up! By June, vaccinated and victorious, it was finally viable for all of us to fill the vacancy of our empty office.
The year ended on a high too with us running some of our most successful sales ever like Black Friday Cyber Monday and the Christmas Sale.
2022
What Unfolded in The Year 2022
A very momentous year for us. We saw rapid traction from resuming Headphone Zone's first meetup event after the pandemic: about 2000 enthusiastic audiophiles attended Headphone Connect in 8 cities over our summer and winter edition. Despite half the team being constantly on the move to host the event, we managed to grow from 2021 through our successful sales. We also hosted our very first Garba Night. But it was not all just fun and games, we got to connect with our warehouse team in Chennai to build better processes and form bonds closer than ever.
Creativity, Music, Enthusiasm & Abundance
A very happening year for the team with a lot of events: 12 Headphone Connects, 2 Club Audiophile meetups co-hosted alongwith Moonshine, and several listening sessions. Creatively, the team was quite empowered. The result: 2 Diwali ad films created 100% in-house including acting, singing, shooting & editing. We also created our own pack of tournament grade playing cards that we designed and made from scratch, with each card featuring an artist that we love listening to. 2023 was the year we hired like crazy and had to take up a second office space just to fit everyone!
Apply Now
Please apply only if you have gone through the Careers page and have a fair understanding about Headphone Zone. Please take the effort to write about yourself as elaborately as possible. We're very unlikely to call you back with short one-liners for an application. We've taken the effort to tell you about ourselves in considerable detail, and we'd love for you to reciprocate in kind. Trust us, you don't need assistance from Chat GPT, no one knows you better than yourself.