Headphones are so much more than just a gadget. It is an access to your favorite soundtrack, your inner silence and exhilarating experiences that bring your favourite artist to life. Likewise we’re not just a company. We are passionate music fanatics, discerning audiophiles, out of the box thinkers, entrepreneurs, risk takers and innovators.
Founded back in 2011, we’ve seen 13 successful years, so we probably can't call ourselves a startup anymore. But, Headphone Zone really is run exactly like a start-up, where decisions are quick, hierarchy is flat, roles aren't defined and responsibilities are spread like a buffet table. We’re really proud of our young culture that is as much about fun and learning as it is about working extremely hard and excelling in today’s fast-emerging e-commerce space.
If you are any of the above and would like to channel all that passion into a career and watch yourself grow, Headphone Zone is just the place for you. We hire zealous people, who are not just music lovers but also creative and hardworking. At Headphone Zone you have the opportunity to showcase your talents, identify your strengths and channel your desire to learn in the right direction.
Headphones are so much more than just a gadget. It is an access to your favorite soundtrack, your inner silence and exhilarating experiences that bring your favourite artist to life. Likewise we’re not just a company. We are passionate music fanatics, discerning audiophiles, out of the box thinkers, entrepreneurs, risk takers and innovators.
Founded back in 2011, we’ve seen 13 successful years, so we probably can't call ourselves a startup anymore. But, Headphone Zone really is run exactly like a start-up, where decisions are quick, hierarchy is flat, roles aren't defined and responsibilities are spread like a buffet table. We’re really proud of our young culture that is as much about fun and learning as it is about working extremely hard and excelling in today’s fast-emerging e-commerce space.
If you are any of the above and would like to channel all that passion into a career and watch yourself grow, Headphone Zone is just the place for you. We hire zealous people, who are not just music lovers but also creative and hardworking. At Headphone Zone you have the opportunity to showcase your talents, identify your strengths and channel your desire to learn in the right direction.
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Teamwork 🪁 Self-driven 🏆 Meaningful Work 🤝🏻 Fair Pay 🌟 Customer Obsessed
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Passionate Music Lovers 💙 Friends not Co-workers 🎓 Business not Hobby 🪡 Learn Everyday 💪🏻 Equal Opportunity 🐣 Open to Hiring Freshers
This is Headphone Zone
What We're Looking For
At Headphone Zone, we’re looking for zealous individuals who are not just hard core music lovers, but also creative, disciplined and hardworking. We’re looking for T-shaped thinkers, someone who has a versatile and broad understanding of every aspect of our business but with deep knowledge and mastery in their chosen domain of expertise. The concept of 'T-shaped thinkers' is an improvement on classic saying ‘Jack of all trades’. A T-shaped person is a ‘Jack of many trades and master of (well, at least) one.’ We’re looking for someone who has a unique & interesting story to tell and brings a fresh, new excitement to the team. We're not looking for a typical corporate-criterion “organizational fit” but, one who understands our passion for music listening & upholds the team culture and fits right in.
To add to that, an appetite for learning & a natural curiosity is supremely important to us. Learning not just from the rest of the team members, but also from being able to figure things out on your own, because we don’t always have the answers to every question.
Besides all this, a taste for great food, love for Rock 'n' Roll music and poker playing skills would be a cherry on the cake.
We're Open To Hiring Freshers
We’re not looking for experience but energy and a strong desire to learn. For most of our team members, headphone zone was where they started their careers as a fresher straight out of college. While we don't believe a professional degree is required, it's extremely helpful if you have a degree in business management, commerce or marketing, to save us a lot of 'do you know' conversations.
Equal Opportunity Workplace
At Headphone Zone, we are proud to say that ours is an equal opportunity workplace. We believe that hiring should be non-discriminatory. So our commitment is to equal employment opportunity regardless of religion, sex, caste, race, national origin, sexual orientation, age, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let us know when applying to us.
Our Current Openings
We Always Have the Right Positions for the Right Talent
CUSTOMER HAPPINESS OFFICER
Join The Team That Works With Our Customers Ensuring They Get The Best Shopping Experience
We’ve built our business with a simple aim of delivering delightful experiences to our customers, what we like to call creating ’WOW’. Being able to work with our customers, and to do what it takes to blow their mind away is at the core of our philosophy at Headphone Zone. At our company, we strongly believe in the Ritz Carlton’s service motto of ‘Ladies and Gentlemen, serving Ladies and Gentlemen.’
Job Roles and Responsibilities:
- Work independently, but in close collaboration with the team
- Manage Customer’s returns, warranty claims over email, chat and phone
- Ability to identify customer’s needs and help them out
- Customer Satisfaction Reporting
We love people who are:
- Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Have customer interaction experience with the ability to build relationships, understand requirements and give direction
- Lives in Mumbai and can travel to Andheri West without burning-out
- Basic knowledge of MS Word, MS Excel and working on a CRM (that’d be a bonus)
POWER MERCHANDISER
Join the team that ensures our prices are competitive and that our product range is vast and accommodating to all the audiophile needs of the country.
Job Roles and Responsibilities:
- Work independently, but in close collaboration with the team
- Manage stock-outs and purchase orders according to inventory forecasts
- Ability to identify customer demand, new product and category research & gaps, and match competitor pricing
We love people who are:
- Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Have customer interaction experience with the ability to build relationships, understand requirements and give direction
- Lives in Mumbai and can travel to Andheri West without burning-out
- Basic knowledge of MS Word, MS Excel and working on a CRM (that’d be a bonus)
WARRANTY AND AFTER SALES OPERATIONS
Join The Team That Works With Our Customers Ensuring They Get The Best After Sales Service
We’ve built our business with a simple aim of delivering delightful experiences to our customers, what we like to call creating ’WOW’. Being able to work with our customers, and to do what it takes to blow their mind away is at the core of our philosophy at Headphone Zone. At our company, we strongly believe in the Ritz Carlton’s service motto of ‘Ladies and Gentlemen, serving Ladies and Gentlemen.’
Apply here
Job Roles & Responsibilities:
Process warranty claims efficiently.
Identify customer requirements and work towards fulfilling them.
Coordinate with key stakeholders like customers, warehouse, and internal teams.
Maintain accurate records and engage in timely reporting.
Address customer inquiries promptly, assist with troubleshooting and technical support, and educate customers on warranty coverage.
Build strong customer relationships, gather feedback for improvement, and advocate for customer needs.
We love people who are:
-Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
-Have customer interaction experience with the ability to build relationships, understand requirements and give direction
-Lives in Mumbai and can travel to Andheri West without burning-out
-Basic knowledge of MS Word, MS Excel and working on a CRM (that’d be a bonus)
OPERATIONS EXECUTIVE
Join the operations team as an executive processing orders for our ecommerce store like a champ.
Apply here
Job Roles and Responsibilities:
- Process and give shipping instructions for 200+ orders daily
- Coordinate with the warehouse for timely order dispatches
- Coordinate with our logistics partners for timely delivery
- Manage non-delivery reports/courier returns reports
We love people who are:
- Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Are available for a full time (in-office) job
- Have an great eye for detail and good organization skills
- Able to work under pressure
- Have a professional attitude and is a quick learner
- Have relevant skills, interests and/or experience
- Lives in Mumbai, can commute to Andheri West without burning-out everyday
CONTENT WRITER
Join the website team as a content writer drafting amazing content for our product pages.
Apply here
Job Roles and Responsibilities:
- Visualize and develop product page content, how-to guides, website help, & FAQ sections, buying guides on products, and other content
- Distill technical information with ease and clarity into concise and layman's language
We love people who are:
- Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Are available for a full time (in-office) job
- Have an great eye for detail and good organization skills
- Able to work under pressure
- Have a professional attitude and is a quick learner
- Have relevant skills, interests and/or experience
- Lives in Mumbai, can commute to Andheri West without burning-out everyday
SOCIAL MEDIA EXECUTIVE
Being an e-commerce brand, most of our communication happens online via social media channels. Engaging with our fans, followers and partner brands is the daily challenge. Creating (and experimenting with) all kinds creatives while staying true to the Headphone Zone brand guidelines is another everyday task.
As Social Media Executive/Community Manager at Headphone Zone, you will be actively engaged in content creation, engaging with our followers & digital PR. You should be abreast with industry trends & social media culture.
You will be working closely with the creative team and marketing team to draft a social media plan in order to generate traffic & increase engagement via social media. If you are adept with Adobe Photoshop, Illustrator and Lightroom, would be a bonus. However, if you identify as a fast learner and a go-getter with a creatively bent mind, you'll do just fine. We're imagining hiring someone who would be dynamic enough to handle these multifaceted roles.
Job Roles and Responsibilities:
- Handling social media which includes queries from customers, engaging in conversations, posting and reposting every day, boosting posts, coordinating with other members of the marketing/creative team for social media activities
- Drafting and executing social media strategy for maximising visibility, traffic and engagement
- Regularly reporting the numbers and performance of the posted content
Only those candidates can apply who:
- Are available for a full time (in-office) job
- Live in Mumbai and can commute to Andheri West
- Have relevant skills and interests
- Have some experience in handling social media and brand communication gets extra brownie points
CONTENT STRATEGIST
As a Content Strategist at Headphone Zone, you will be responsible for creating and implementing content strategies across various digital platforms to engage our audience and drive brand awareness. From editing captivating videos to writing compelling reel scripts, you will play a key role in shaping our brand's storytelling and online presence.
Apply here
Job Roles and Responsibilities:
- Utilize editing software such as Premiere Pro, Photoshop, Canva, Inshot, or similar tools to create visually compelling content for various digital platforms.
- Craft engaging and concise reel scripts that effectively communicate brand messages and product features.
- Provide assistance and support to the team during events, ensuring seamless execution of content strategies and promotional activities.
- Contribute to the ideation and scheduling of content for social media platforms, aligning with brand objectives and audience preferences.
- Conduct research and sourcing of visually appealing and relevant images to enhance content quality and engagement.
- Utilize analytical tools to track and analyze content performance metrics, providing insights and recommendations for optimization (knowledge of analytical tools preferred but not mandatory).
We love people who are:
- Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Are available for a full time (in-office) job
- Have an great eye for detail and good organization skills
- Able to work under pressure
- Have a professional attitude and is a quick learner
- Have relevant skills, interests and/or experience
- Lives in Mumbai, can commute to Andheri West without burning-out everyday
WEBSITE CATALOGUE EXECUTIVE
Join The Incredible Team That Works Behind The Scenes Building Our Award-Winning Website.
Hate 404s? We do too. We’re looking for someone with excessive orderliness, perfectionism, and great attention to detail.
Job Roles and Responsibilities:
- Draft a Product page from scratch
- Optimize Existing Product page to improve User Experience
- Write content that’s sure to make people want to hit ‘Buy’
- Create SEO-friendly Pages and Posts
- Use Adobe Illustrator and Adobe Photoshop to create eye-catching banners
We love people who are:
- Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Are available for a full time (in-office) job
- Have an great eye for detail and good organization skills
- Able to work under pressure
- Have a professional attitude and is a quick learner
- Have relevant skills, interests and/or experience
- Lives in Mumbai, can commute to Andheri West without burning-out everyday
HEADPHONE GURU
Join The Team That Helps Fellow Music Lovers Choose The Right Headphones.
The only qualification required for the role of a Headphone Guru is passion for good sound. The ability to distinguish between good and great sound gets extra brownie points. If you're passionate about audio, or just love talking to people, then helping them out should be very fulfilling for you. You’ll find our Headphone Gurus busy through the day over calls, emails and walk-ins at our Experience Studio.
- Work independently, but in close collaboration with the team
- Manage Product enquiries over email, chat and on the phone
- Ability to identify customer’s needs and guide them to their perfect headphones
- Ownership of tasks and initiative or curiosity for projects that go beyond your role
We love people who are:
Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Have customer interaction experience with the ability to build relationships, understand requirements and give direction
- Lives in Mumbai and can travel to Andheri West without burning-out
- Basic knowledge of MS Word, MS Excel and working on a CRM (that’d be a bonus)
EXECUTIVE ASSISTANT
As the Executive Assistant to the CEO at Headphone Zone, you will play a pivotal role in (CCFDR) Communication, Calendar management, Follow up, Delegation, and Research for the CEO. You will be the right hand to Headphone Zone's CEO, Raghav, enabling him to focus on strategic initiatives and key responsibilities.
Apply here
Job Roles and Responsibilities:
- Communication: Manage CEO's communication channels including emails, calls, and messages, ensuring timely responses and prioritization.
- Calendar Management: Efficiently manage CEO's calendar, scheduling meetings, appointments, and travel arrangements as needed.
- Follow up: Facilitate effective follow-up on action items and commitments made by the CEO, ensuring tasks are completed on time.
- Delegation: Assist in delegation of tasks, projects, and responsibilities, coordinating with relevant team members and stakeholders.
- Research: Conduct thorough research on various topics including industry trends, market insights, and competitor analysis to support CEO's decision-making process.
We love people who are:
- Meticulous, Organized, Punctual, Expressive, Dog Lovers, Hands-on, Motivated, Curious, Hustlers, Solution Oriented, Self-Driven and most importantly, discerning Music Enthusiasts.
- Are available for a full time (in-office) job
- Have an great eye for detail and good organization skills
- Able to work under pressure
- Have a professional attitude and is a quick learner
- Have relevant skills, interests and/or experience
- Lives in Mumbai, can commute to Andheri West without burning-out everyday
Thanks to my mentors I learnt a lot of new things and got to explore fields that I didn't know existed. The highlight of working here is that you learn to appreciate music like never before.
MAHIMA, MARKETING
The experience was definitely worthwhile. It was a great opportunity & a chance to gain practical knowledge. The office environment is very warm & welcoming.
SHIVANI, MARKETING
There has not been a single day when I have not felt the excitement as my role here involves talking to customers and obsessing over headphones throughout the day.
VARUN DAMA, HEADPHONE GURU
It’s been 3 yrs, it’s definitely the most learning experience I have had. I still remember my interview and I had no idea back then that I’d come so far and work with these wonderful people.
SAMIKSHA, ESCALATION
Well there's never been a dull day at headphone zone. In the last one year that I've been associated here it's been nothing but a fulfilling journey. You can count on us like 1,2,3 because together we are a family.
STEFFI, CUSTOMER HAPPINESS OFICER
2012
The First Headphone Zone Store Opens in Bangalore
It all started with a question, “Why did our music-loving population not have access to good headphones?” Our founder Raghav set out on a mission: To redefine the way Indians listen to music. A genuine passion for music and a great customer experience was all that was needed to bring Headphone Zone to life. This was the start of something special, as we opened our first retail store in Bengaluru.
2014
We Go Online with the Headphone Zone Webstore
I very quickly realised that to bring Headphone Zone to music listeners across India, we would have to open stores in every town, every neighbourhood, almost like Café Coffee Day outlets. That would be really expensive and super unsustainable.
2016
Headphone Connect is Born + Girl Power!
2016 was the year we created Headphone Connect - a unique community meetup event for headphone enthusiasts and audiophiles and held the first event in Mumbai. We would book out the coolest craft breweries across India and travel with bags full of expensive headphones, DACs and players. We'd invite everyone we knew to spend a day with us over good food, great craft beers, some incredible music, and ofcourse the finest collection of Headphones put together anywhere.
2018
We create Headphone Zone. Again.
We found that to take Headphone Zone to the next level, our existing brand was lacking, and was really created for a store in a mall. Redeveloping the Headphone Zone brand was the need of the hour. It meant letting go of everything we had created so far to make way for something new. Until now, we would attempt to do everything in-house, but this we decided to leave to the experts. We had to ask ourselves a lot of tough questions that helped us shape and define our brand's ethos, personality and communication style.
2019
Our Customer Happiness Officers & Headphone Gurus take Center Stage
For the first time, we had a large dedicated team of Headphone Gurus and Customer Happiness Officers who interacted with hundreds of customers everyday. It got pretty chaotic with 10 or more people being on calls simultaneously. We got very lucky finding another space in the same building and moved the teams there. This meant that there were problems when Maggi was made only in one office! But we still made it a point to come together everyday.
2020
A Year Where we Didn't let the Pandemic Get the Best of us
The year started out really positive for the team. We'd had 3 Townhalls with ambitious projections and plans for the year. Then March happened. COVID-19 lockdowns affected everyone and we were no different. We really thought we were in serious trouble.
2021
A Year of Ups and Downs
The year began on a high with a lot of us resuming Work from Office, and then the 2nd wave of COVID-19 hit, and one after another many from the team contracted the virus. To add to the gloom, one of the offices on our floor broke into quite a disastrous fire. But things started looking up! By June, vaccinated and victorious, it was finally viable for all of us to fill the vacancy of our empty office.
The year ended on a high too with us running some of our most successful sales ever like Black Friday Cyber Monday and the Christmas Sale.
2022
What Unfolded in The Year 2022
A very momentous year for us. We saw rapid traction from resuming Headphone Zone's first meetup event after the pandemic: about 2000 enthusiastic audiophiles attended Headphone Connect in 8 cities over our summer and winter edition. Despite half the team being constantly on the move to host the event, we managed to grow from 2021 through our successful sales. We also hosted our very first Garba Night. But it was not all just fun and games, we got to connect with our warehouse team in Chennai to build better processes and form bonds closer than ever.
Creativity, Music, Enthusiasm & Abundance
A very happening year for the team with a lot of events: 12 Headphone Connects, 2 Club Audiophile meetups co-hosted alongwith Moonshine, and several listening sessions. Creatively, the team was quite empowered. The result: 2 Diwali ad films created 100% in-house including acting, singing, shooting & editing. We also created our own pack of tournament grade playing cards that we designed and made from scratch, with each card featuring an artist that we love listening to. 2023 was the year we hired like crazy and had to take up a second office space just to fit everyone!
Apply Now
Please apply only if you have gone through the Careers page and have a fair understanding about Headphone Zone. Please take the effort to write about yourself as elaborately as possible. We're very unlikely to call you back with short one-liners for an application. We've taken the effort to tell you about ourselves in considerable detail, and we'd love for you to reciprocate in kind. Trust us, you don't need assistance from Chat GPT, no one knows you better than yourself.
Everyday at @Headphonezone
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