We realized that a lot of our customers didn't know what to do with their old, used headphones once they bought new ones. Most times, they're not able to upgrade to new headphones because "phir inka kya kare?"
To address this need, we're happy to announce the Headphone Zone Trade-Up Program. This program is meant to help you, the customer to clear up your old inventory and recover money in order to upgrade to new gear: be it headphones, earphones, audio players, DAC/Amps. It is a chance for you to sell your existing gear and upgrade to that new headphone you've been eyeing for a while.
If you'd like to list your old used gear, we encourage you to read this page thoroughly. Please don't hesitate to get in touch with us if you still have some unanswered questions.
Fill out this form here with all necessary product information & images, purchase, condition & warranty details and set a price for your pre-owned product.
Step Two: Ship To Buyer & Wait
Once a buyer has expressed interest in the product, we will pick up the well-packed product from you and ship it to him. Then you've just gotta wait till he gets it!
Step Three: Buyer Accepts Product
The buyer gets 2 days from delivery to inspect whether the product fits the description you provided as accurately as possible. If it does, you're good to go!
Step Four: Upgrade With Store Credit
Yay! Now all that's left is for you to use your store credit equal to the price of the pre-owned product you just sold and get that upgrade you've been dreaming about!
Why Trade-Up with Headphone Zone
Community Powered Initiative: Designed for a community of passionate hobbyist headphone owners who want to experience audio gear; regardless of whether they're used or new. We'll be monitoring all conversations between the buyer and the seller for better transparency & assurance.
As Targeted an Audience as it Gets: Unlike marketplaces, only those who want to buy a used product with the exact model name and sku as your pre-owned product will visit your listing on Headphone Zone with the genuine & meaningful intent to purchase your pre-owned product.
One Destination for Buying & Selling: Never before could one sell their old audio gear and upgrade at the same place. With the Headphone Zone Trade-Up Program, the focus is on getting you that upgrade you've been eyeing for sometime, while saving you some money that's stuck in old gear.
Free Shipping & No Hidden Fees: We take full responsibility of bearing the shipping cost of picking up your packed pre-owned product from you and delivering it to the interested buyer. No commission or other costs are levied during the entire transaction. We promise!
Eligibility Requirements
100% Working Condition: Goes without saying, but please make sure that your product is undamaged & working perfectly fine before you decide to list them.
Invoice, If Still Under Warranty: It's important that you have your invoice if the product is still within warranty period. If it is out of warranty, it is okay if you don't have it.
Good, High Quality, Clear Images: While we don't expect professional photos, every visual element should be clearly visible, or your listing won't get approved.
No Incomplete Information:The more details, the better! don't shy away from telling the world the story behind your purchase. Who knows? It might sell faster!
Consider This While Setting The Right Price
The Product's Age: People like pretty things & old, well used products aren't as "shiny" as brand new gear. you could spend a little money on them to make them look better.
Validity Of Warranty: The perceived value of a used product under warranty is far higher compared to a product that has no warranty and could randomly go bust without any free servicing.
Availability Of Accessories: If all the original accessories along with the packaging as at the time of purchase are available with you, you'll be in a better position to ask for a good price.
Current Selling Price: Please keep in mind that the price of pre-owned products cannot be higher or even slightly lower than that of the current selling price.
What We Expect From You
Co-operation & Timeliness: Interested buyers can and will ask lots of questions about the pre-owned product if the listing details are insufficient. In that case, we depend on your co-operation in responding promptly and with more than enough additional information. In the end, the product won't sell without having built a foundation of trust.
Patience & Understanding: While we will do everything in our capability to promote your used product, selling them can take a lot of time, especially for rare & expensive products. It's based on the number of interested buyers for the kind of product listed. We understand that it can be frustrating to wait, but it's worth it if you can ultimately trade-up or upgrade.
Full Disclosure: Take your listing as seriously as you would a visa application. Any false or misleading information will lead to rejection as well as disqualification. In anticipation of buyer questions, we've prepared a comprehensive form and we expect that the answers are truthful and without any scope of misinterpretation or misunderstanding.
Follow Through: To put it nicely, please don't get all PMS on us. Once your listing is live, it's final and it will be really inconvenient for us to take it off if you decide to change your mind. we know it's hard to let go of well-loved favourite old things but once you decide you want to sell it off, please don't back out after buyers see that it is available for purchase.
In India’s fast-growing retail industry filled with crowded hyper markets, monotonous electronic chains and absent music outlets, comes an innovative concept store that combines fashion, technology and entertainment. Headphone Zone is India’s first exclusive online store for headphones, earphones and personal Audio devices featuring the world's finest headphones from brands renowned for their sound, design and style.
Raghav Somani started Headphone Zone in 2010 after realising that most big retailers had little to no understanding of electronic accessories such as headphones or earphones and consumers had little understanding or options. And so, it is our commitment to personalize your listening experience as much as possible.
