Authorized Service Partner: Headphone Zone
HiBy's Warranty Period is 1 Year from the date of Invoice for all products.
What's Eligible Under Warranty
What's Not Eligible Under Warranty
Understanding The Warranty Claim Process
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
Keep In Mind
Refunds and Store credits are strictly not allowed under warranty claims.
Under warranty claim for this brand in India, we are able to offer some repair services provided we have the spares available to do so. In some situations, the spares are needed to be procured by the brand.
Every case will be handled as directed by the brand. Instant replacements will not be possible in case if the product can be repaired.
Timelines vary from case to case basis. We request you to be patient with us as this is a lengthy process. Once the case has been approved and we have coordinated with the brand, we will be in the position to you a rough timeline.