Authorized Service Partner: Luxury Personified

Sonos's Warranty Period is 1 Year from the date of Invoice for all products.


From the stage to your living room, Sonos brings you the powerful sound of Rock n' Roll. This amplifier and wireless speakers have spent countless trips with the best musicians and performers to refine their products so that you get the best experience possible. In the unlikely event that a Sonos product develops a fault within the warranty period, please check the contact details below. Sonos offers its 1 Year Manufacturing Warranty in India through its Authorized Service Partner: Luxury Personified. All you got to do is make sure that the issue with your product is eligible for a warranty claim. Please read this page thoroughly before contacting the brand.

CONTACT DETAILS

What's Eligible Under Warranty

MANUFACTURING DEFECTS

  • No Sound Output
  • Noise while Charging
  • Buttons Not Working
  • Not charging
  • Doesn't turn on
  • Any other manufacturing defect

What's Not Eligible Under Warranty

PHYSICAL DAMAGES

  • Wear and tear from usage
  • Cosmetic flaws
  • Wire/cord tearing
  • Damages to accessories
  • Any other accidental damage
  • Natural disasters or animal related damages

How to Claim a Warranty?


The process to claim a warranty for each brand is different. For Sonos, it's required that you get in touch with them directly.


As long as you have your invoice which serves as your proof of purchase, any Sonos service center that services audio sound systems and speakers should be in a position to fulfill your warranty claim request. If you’ve bought the product from Headphone Zone's webstore but have misplaced your invoice, you can simply contact us with your order number and we will send you your invoice. But if you’ve bought the product from any other offline store or online portal, you will have to contact the seller directly before contacting the service center.


The warranty period starts from the date mentioned on the invoice, which is why the invoice copy is imperative for you to claim the warranty.


In case you aren't getting any help from the brand or are facing any issues with the warranty, please let us know. We will try our best to intervene and get you the help that you need.


Please note that Headphone Zone is neither authorized nor liable to provide any replacement or refunds for this brand's products.


Sonos Contact Details


Service Partner: Luxury Personified

Contact page: https://www.luxurypersonified.co.in/contact/

Email: cse@sungroup.net

Phone: 1800-111-786 (Timings: 10:00 am to 6:00 pm)