7 Day Replacement Guarantee

In case you receive the Product with a manufacturing defect, please raise a return request within 7 days of delivery. 

Headphone Zone merchandise cannot be returned if there are any sizing issues. Please refer to the size chart to order the correct size.

However, if you receive an incorrect / damaged / different product or one with missing accessories, please raise a return request within 24 hours of delivery. In case you receive a product with a missing, incorrect, or faulty accessory, you will be given a replacement accessory instead of the entire product.

Please make sure that the product is in the original packaging with all the accessories it came with. We'll also need an unboxing video and images of the parcel to investigate about the discrepancy. You may be asked to share images of the product and the packaging received for us to determine the damage or defect prior to approving the return request. The free replacement will be shipped only once the original order is returned.

A replacement will be issued only if:

- It is found to be defective 
- It is determined that the product was not damaged while in your possession
- The product is not different from what was shipped to you
- The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein)