Customer Returns

Returned headphones are fully functional products that have left the warehouse and therefore can no longer be sold as new as their packaging has been opened. The product may have been used once or twice by the customer who returned it.

Transit Damages

Sometimes we receive headphones in damaged packaging due to shipping accidents. These are brand new headphones with cosmetic flaws on the packaging.

THE PINNACLE OF CUTTING-EDGE JAPANESE ENGINEERING

Final makes use of high precision Japanese engineering with focus on finesse and accuracy. Adopting cutting edge technology with high attention to detail and the highest quality of audio design, Final has carved a name for itself amongst audiophiles winning multiple awards over the years.

CREATING VALUABLE ANTIQUES, NOT JUST PRODUCTS

The team at Final strongly believes in creating earphones and headphones that are highly revered by people. Final earphones, like Swiss wristwatches and German Cars must be built to last forever and used as valuable antiques. The result of such careful consideration is a long-lasting, rational & emotionally valuable asset with the best sound quality and best design.

CRAFTED IN KAWASAKI, JAPAN SINCE 1974

At the Final factory, the team of audio designers are dedicated to innovating audio products through research. Unlike other OEM manufacturers, they believe in designing their products in-house. This facilitates internal feedback between various teams and departments, encouraging the process for developing a long lasting product.

A PROUD SHOWCASE OF JAPANESE HERITAGE AND CRAFTSMANSHIP

Final has a state-of-the-art company-owned “Final Store” located in Tokyo, Japan. This is open to all music lovers and audio enthusiasts to come in and experience Final’s range of headphones & earphones. The store proudly showcases their Japanese heritage and cultural artefacts. This represents Final's deep respect for the audio purist.

6.4MMφ DYNAMIC DRIVER UNIT DELIVERING AWARD WINNING PERFORMANCE

Final E5000 features a powerful yet small-aperture 6.4mm diameter dynamic driver that has been precisely assembled to deliver pristine audio quality. The precision involved in the assembling process for the driver unit is given the utmost importance. With this dynamic driver, you experience an immersive sound that seems to envelop you in smooth music; it’s as though you can feel the harmony of the orchestra tactilely. The audio reproduced is clear, with all the frequency ranges tuned to deliver a life-like sound without any masking. The Final E5000 is tuned incorporating the latest in acoustic engineering and psychoacoustics technology, together with Final’s commitment to detailed sound expression, results in a realistic sound. With the combination of the technology embedded in these earphones, they surpass many earphones and have been awarded the Gold Prize at the VGP 2019 SUMMER awards in Japan.

RIGID MACHINED STAINLESS STEEL HOUSING FUSED WITH AN ACOUSTIC CHAMBER

The Final E5000 is made with premium quality materials and utmost precision. The housing for the earpiece is made out of highly rigid machined stainless steel with a mirror finish to support the driver unit and suppress any unnecessary vibrations. This design and selected materials are contributing elements enhancing sound quality. This is a design that has a simple shape and a high-quality texture matched with classic sound quality. There is an acoustic resistor inside the rear housing of the driver unit, and this controls the low mid-range frequency characteristics that determine the framework of the sound quality. At the end of this, there is a pipe bent into an L-shape (acoustic chamber) which is necessary for tuning. With this, we have achieved a balance between volume and clarity.

HIGH PURITY OFC SILVER-PLATED CABLE WITH MMCX CONNECTOR

Final E5000 comes with high-purity OFC silver coated cables that provide a wide soundstage. These cables are developed in partnership with Junkosha corporation to be used with the supercomputer “Kei” for their fast signal transmission. The insulator film is made from PFA which was also developed by Junkosha corporation, who used their extensive knowledge to create the ultimate in low-permittivity material. The outer tube is made from PVC for maximum flexibility. You will experience surprising flexibility that both makes the cable extremely easy to use as well as reducing the likelihood of microphonics. In addition, the MMCX plug and the 3.5 mm mini-plug have far exceeded the regular QA pass criteria of a 5,000-time bend test by changing the connection design to one that can withstand more than 50,000 bends, making it truly durable. This durable cable and connector make connecting to a source device easy and seamless.

UNIQUE SWING-FITTING EARPIECE MECHANISM FOR COMFORT & FLEXIBILITY

The Final E5000 has been designed to provide the utmost comfort and durability. Featuring a unique swing-fit mechanism allowing the earpiece to be able to move left and right and tilt towards the audio canal for a perfect fit. These prevent changes in shape owing to the aperture of the earpiece coming into contact with the auditory canal. The sound is transmitted directly to the eardrum, delivering clear sound.

ENGINEERED TO SOUND STUNNING WITH REGULAR USE

The Final E5000 comes embedded with driver units with a diaphragm attached to a voice coil and adhesive agent. With audio signals flowing, the diaphragm moves in minute increments along with the voice coil allowing the sound to be produced. Over time, the diaphragm moves efficiently and the sound changes or ‘ages’. The E5000 has a small aperture, and so an extended period is necessary for changes through ageing to become noticeable. When used for over 150-200 hours, it should feel as though the sound has become stable. Favourable outcomes can be obtained through the ageing of the product, by listening to the music you normally listen to at a volume you usually listen to.

BUNDLED WITH HIGH-QUALITY EAR HOOKS FOR A COMFORTABLE WEARING EXPERIENCE

The E5000 comes bundled with premium quality ear hooks that are crafted to fit everyone. The team at Final considered the key aspects to designing an ear hook that was comfortable to wear and discovered a form that was smaller than most existing ear hooks and that didn't utilise metal or resin wires. This decision allowed for a slimmer ear hook and one that feels premium to the touch, allowing the user to wear the earphones for extended periods and enjoy their music.

5 INTERCHANGEABLE EAR-TIPS AND A SILICONE CASE INCLUDED FOR ALL USERS

The ear tips for the Final E5000 have been designed from soft silicone for superior comfort and noise isolation. These come in 5 sizes and ensure that the sound is transmitted directly to the eardrum. Two types of silicon differing in rigidity are employed for the sound conduit and for the earbud that comes into contact with the user’s ear. The silicon used for the sound conduit is more rigid than that used for the earbud, and having groove processing applied to it, combines both strength and flexibility. These earphones also come bundled with a silicone carry case. With this silicon carry case, the cables can be rolled up and stored easily. The earphones themselves are gently secured using thin dome-shaped silicon covers making them perfect to carry along with you.